Culture as a change agent in the higher education branding
A pandemic led disruption has moderated ‘Digital Intimacy’ & ‘Technology Adaptation’ in the Education Industry. This has disrupted the equilibrium in the Education Sector. The Higher Education Market (HEM) is hence highly competitive disrupting the existing USP’s, institutions have been relying on such as Legacy, Brand Equity, Key People, Physical Infrastructure etc. The new normal opens up tremendous opportunities for new players, scalability, innovation, collaboration & growth drivers that make HEM competitive. The direction of market competition needs a system design incorporating the strengths from the past and adapting to the future. The scalability of Educational Institutions hence needs to be redefined in order to retain or grow as a Centre of Excellence (COE).